When you order product using your
credit card we initiate a process to check the address information you
enter to see if it matches the address that your credit card issuer has
on file and matches your billing address. If they do not match then the
issuer of the credit card will not approve the transaction 100%. This is
because much of credit card fraud occurs by having products shipped to
the address of the person who stole the credit card instead of to your
address – the billing address. The fraudster steals the credit card,
orders products and has those products shipped to the fraudsters’
address and you don't know anything about it until you get your credit
This works great for those people that
have products shipped to their home address and their credit card bill
is also mailed to that same address. But some people use a PO Box or
their personal credit card to order products for business. In those
cases they want the product shipped to their office but the statement
(billing address) is still being mailed to their home address or PO Box.
This normally would be a rejected transaction because of the two
legitimate, but different, addresses.
The way to get around this is with an
Alternate Shipping Address. You can add an Alternate Shipping Address to
your credit card so that orders will be accepted at both addresses. The
alternate shipping address does not have to be your business address but
is used here simply as an example.
Simply use the toll-free number on the
front or back of your card to contact your credit card company and
create an Alternate Shipping Address which is simply a note on your
account authorizing purchases that are delivered to a destination other
than your billing address. With the Alternate Shipping Address feature
in place you can have credit card orders shipped to two different
addresses but your credit card bill will continue to be mailed to the
original billing address.
Add the Alternate Shipping Address to
your credit card account before placing your order. After your credit
card company has updated your credit card account you can then order
products with your credit card and have them shipped to the alternate
shipping address you have on file with the credit card issuer.
* Please note that on your initial
order items must be sent to the billing Or ‘Alternate’ address as
registered with your credit card company. See this Policy for more
details or contact our sales staff at 800-946-2642.